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Senior Systems Analyst


  • Global Channel Management, Inc.
  • 01/11/19
  • Charlotte, NC
  • 28262
  • 64 / Hourly
  • Contractor
Senior Systems Analyst needs with ITIL and ServiceNow or other incident, change management and problem tracking systems such as BMCs Remedy

Senior Systems Analyst requires:

4 years of experience working in application Production Support environment.
7 plus years of experience with Online web applications with understanding of Web services and multi-tier applications and database.
3 plus years of experience with tools like CAs Wily or Compuwares dynaTrace for application and multi-tier analysis.-
6 plus years of hands on Oracle experience. Adept at complex data models and writing complex SQLs.-
4 plus years of hands on Unix experience. Ability to scan thru logs and troubleshoot issues.- Experience with tools like Filezilla, SQL Developer, Putty.

Senior Systems Analyst duties;

Work on Production issues and defects to provide timely diagnostics, recommendations and resolution both for real time events and as follow up to open incidents.
2) Support software Release testing and provide production support sign off for new versions and to assist in software release activities including post deployment validation and incident management.
3) Assist in the on boarding of new clients to the institutional retirement application suite including readiness and transition to steady state.

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