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Senior Business Systems Analyst in Richmond BC / Edmonton AB Richmond 2124878

  • NetHire
  • 03/29/20
  • Canada
  • Confidential / Yearly
  • Full-Time
We are pleased to announce a NEW opportunity for an experienced Senior Business Systems Analyst.

Note: You can work out of our Richmond location OR our Edmonton location

Starting Salary: $67,000 72,000 with a Full benefits package and yearly salary review

As a family owned and operated business, we make sure everyone is welcomed into the our family. The benefits we have in place for our employees extend to their own families as well. Just as every family has values they live by, our family values include high ethical standards, social responsibility, enhancing the communities we work in, and the well-being of all our stakeholders.

Overview of Position:

The Senior Business Systems Analyst is responsible for providing day-to-day technical support for users of our Enterprise Resource Planning systems (eg. Syspro) and other Business Systems as well as assistance with report development, technical documentation, data analysis, and execution of Business System initiatives. Preference will be given to candidates who have manufacturing centric ERP implementation experience.

Key Accountabilities:

Business System Support

Maintains advanced level knowledge of Business System features and functionality (e.g. Syspro ERP)
Interacts with internal clients on all levels to help resolve Business System issues
Monitors IT ticketing system for new support tickets and resolves, assigns, or escalates the issue as appropriate
Performs administrative tasks within Business Systems such as new user setup and managing permissions within IT policies

Develops and edits reports using a variety of tools including Syspro Reporting Services (Crystal Reports), SQL Server Reporting Services (SSRS) and Microsoft Excel

Prepares and maintains technical documentation for Business Systems and IT support issues, FAQs, and projects using Microsoft Office
Documents business processes in support of process improvement initiatives and defining standard operating procedures

Contributes as required to special projects such as implementation of new ERP/Business System features
Core Competencies:

Financial accounting and bookkeeping
Analysis and troubleshooting issues and errors
Customer service and support
Transacting business in ERP systems
ERP user administration
Business process modeling
Technical writing
Visual communication/reporting
High degree of tact and discretion
Working knowledge of Business Systems and data table structure
Excellent written and verbal English communication
Advanced level in Microsoft Excel
Minimum Qualifications:

Advanced knowledge in one or more ERP systems (Syspro preferred)
Understanding of business processes including accounting, bookkeeping, budgeting, order processing, purchasing, and inventory management
5 years of experience transacting business in ERP systems (Preferably in Syspro) at an advanced level
Proven ability to analyze and troubleshoot process problems, including bookkeeping errors
5 years of experience in a customer service/support role
Working knowledge of ERP and data structures
Advanced proficiency with Microsoft Office tools
Experience developing reports using Crystal Reports, Microsoft SSRS, Syspro Reporting Services, or similar
Experience creating and maintaining technical and user support documentation, including process documentation
Understanding of control measures to protect sensitive business information
Formal Education: Diploma or certificate in accounting, computer science, IT, or equivalent experience

Number of Years of Experience: Minimum 5 years of relevant experience

How we do our business and treat one another is what makes our family great. Find out Apply today.

Keywords: British Columbia, BC, Richmond, Vancouver, Burnaby, Coquitlam, Abbotsford, Maple Ridge, Langley, Skilled, Mission, Delta, Richmond, White Rock, Ladner, Steveston, AB, Alberta, Sherwood Park, St. Albert, Fort Saskatchewan, Acheson, Spruce Grove, Beaumont, Leduc, Calmar, Devon, Benefits, Great Company, Manufacturer, Facilities, Business Systems Analyst, Operation, Proficiency, Industrial Plant Analyst, Industrial Analyst, Business Systems Analyst, Professional, IT, Career, Permanent

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