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Quality Assurance Manager

Quality Assurance Manager
Location: Cobourg, ON
The Quality Assurance Manager is responsible for supporting the overall Quality Management System in order to deliver the highest quality parts possible to all customers. This role reports to the General Manager.
The Quality Assurance (QA) Manager ensures that quality standards and procedures are met and aligned with legislation and customer specifications. This individual is responsible for managing the organizations quality assurance policies and controlling new product development processes. The QA Manager will also establish performance standards, procedures, and audit controls in order to meet business requirements, as well as identify and implement process improvements to increase the efficiency, effectiveness, and quality of company operations.

Job Duties

Monitor QA systems and advise Management team on system performance; publish statistics regarding performance against set goals.

Manage and support TS-16949 Quality system.

Perform internal QA audits that are compliant with company policies, practices, and procedures.

Manage the receiving inspection, final audit, testing, dock audits, internal audits, gage system, calibrations, and material traceability activities to assure effectiveness of the Quality System

Collaborate with client-facing QA representatives to ensure full customer satisfaction with the company's products and services.

Establish and maintain a QA program for monitoring supplier quality, including audits, controls, and other qualifiers.

Conduct risk analyses, verification, validation activities, and formal design reviews, as applicable.

Support new product development and continuous improvement and by integrating quality control tools (e.g. Lean, Six Sigma, etc.) into processes.

Promote and advocate quality achievement and performance improvement across the organization.

Act as liaison with customer auditors and assume responsibility for ensuring corrective actions with customer specifications.

Ensure ongoing compliance with local and national standards and legislation.

Persuade staff to adopt and incorporate quality methods into their work.

Create and maintain QA control documentation.

Identify relevant QA training needs and opportunities.

Maintain a constant awareness of company profitability, including budgetary control issues.


Must have automotive-supplier experience as a Quality Manager with a proven track record, utilizing PPAP, APQP, 8Ds, TS 16949. Must be intimately skilled in automotive quality systems, customers and processes

Ten (10) years of professional experience in a medium to large automotive, manufacturing environment in a quality assurance management role utilizing TS16949.

Must possess excellent communication skills for liaising and communicating with vendors, customers, and internal departments.

Practical experience with risk management, product testing, capability studies, and control plans.

Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.

Highly motivated and self-directed capable of multi-tasking.

Extremely detail-oriented and analytical thinker.

Able to interface directly with cross-functional teams.

Ability to create and review technical documentation, including project plans, test procedures, and design documents.

Able to develop, review, and maintain metrics and quality audits.

Strong problem identification and problem resolution skills.

High level of proficiency with Microsoft Office productivity suite.

A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.

Strong work ethic and positive team attitude.

Working Conditions

Travel as required.

Ability to attend and conduct presentations.

Manual dexterity required to use desktop computer and peripherals.

Overtime as required.

Excellent compensation and benefits package.

All qualified candidates are invited to apply.

Keywords: Quality control, QC, QA, Quality Assurance, QC Manager, QA Manager, Safety Manager, quality manager, quality control manager, quality assurance manager, QC, QC Inspector, Quality Assurance, QA, Inspector, Quality Inspection, Drafter, Material Handler, Equipment Inspector, Ontario, ON, Baltimore, Port Hope, Grafton, Hamilton, Brighton, Trenton, Belleville, Picton, Peterborough, Price Edward County, Quinte West, Pickering, Markham, Ajax, Oshawa, Kawartha Lakes, Scugog,

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